At Shine Gemz, we value your trust and are committed to upholding the highest standards of transparency and integrity. Here is some important information to help you make informed decisions when shopping with us.
Customer Reviews
To provide you with valuable insights into our products, we gather reviews from various external platforms. These reviews reflect the genuine experiences of our customers, offering you a clear understanding of the quality and satisfaction associated with our jewelry.
Jewelry Care and Sensitivity
Our jewelry is designed to be hypoallergenic and tarnish-resistant. However, it's essential to remember that skin sensitivity varies from person to person. While our pieces are crafted to minimize allergic reactions, some individuals may still experience sensitivity. To maintain the quality and appearance of your jewelry, avoid direct contact with water and follow proper care instructions. With the right maintenance, your jewelry will continue to shine for years to come.
High-Quality Materials
Jewelry on our website labeled with "18k," "316L," "S925," or similar designations is made from premium materials. These pieces are less likely to cause skin allergies or tarnish, offering you a comfortable and lasting experience.
Shipping Information
To maximize the efficiency of our free shipping, some of our packages may be shipped from overseas warehouses. This does not affect the quality or delivery speed of your order. We work hard to ensure that your jewelry arrives promptly and in excellent condition.
Please note that your order may arrive in separate shipments, as different warehouses may store different items. This enables us to get your products to you as quickly as possible without compromising quality.
Warranty Information
We are proud to offer a lifetime warranty on all Shine Gemz jewelry, giving you peace of mind. However, please note that this warranty is void if Shine Gemz goes out of business. While we are committed to maintaining high quality and customer satisfaction, we believe in being transparent about all terms related to our warranty.
Thank you for choosing Shine Gemz. We are dedicated to providing you with high-quality, stunning jewelry and exceptional service. If you have any questions or need assistance, please feel free to reach out to our customer care team at info@shinegemz.com. We're here to help!